mail Shabby Chic Giftsinfo@staffybhome.co.uk telephone Shabby Chic Home Accessories01462 895 379    
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Other Information
Terms & Conditions- Updated February 2017

 
Standard Delivery Charge £4.95 Mainland UK
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TERMS & CONDITIONS
1. Website Payment Method 
Purchases may be paid for using a debit card, credit card or PayPal account via PayPal UK. All prices are inclusive of VAT. Items will only be dispatched once full payment has been received by Staffy B Ltd.
 
2.Delivery to UK
Standard Delivery Charge £4.95 Mainland UK (£5.95 Non Mainland UK) 
Stock permitting, all orders are dispatched within 2 working days. Our courier service operates on 3-5 working days from dispatch. If you require a faster delivery service please contact us.
Product items not suitable for delivery can be collected from store.
FREE DELIVERY on Orders over £50 in
the UK.
 
3. Returns- Please note: we do not offer a free returns service.
You must notify us of returns within 24 hours of delivery.
Items must be returned in their original, unused condition. Items not returned in their original packaging will not be refunded.
You are responsible for packaging the return appropriately. Any items which arrive back broken due to insufficient packaging will not be refunded.
Please include your Name & Order No. inside the parcel and use a tracking or recorded courier. We are not responsible for any items lost or damaged in transit.
Postage will not be refunded. Refunds will be processed within 7 days of receiving the returned items.


4. Damaged Delivery or Faulty Goods
In the event of an item arriving damaged or faulty, please inform Staffy b Ltd within 24 hours of delivery. We will request a photograph of the damaged or faulty item before offering a replacement or full refund. We may also request that the faulty item be returned before replacement or refund is processed, the cost will be covered by Staffy B Ltd.
 
5. Cancellations 
If you wish to cancel an order please contact us by email or phone as soon as possible. We cannot be held responsible for orders that have already been dispatched. We will confirm by email if cancelation has been accepted prior to dispatch and process a refund within 7 days.

6. Vintage Furniture & Accessories
Please note vintage furniture and accessories are sold as seen & non-returnable.
Vintage furniture and accessories are one off individuals!  Product descriptions and photography highlight rustic charm and character. Please contact us for further details including delivery options.
 
7. Interior Design
Visiting our store in Baldock, Hertfordshire will showcase all of the services and brands we offer.
Please contact us by telephone or email if you require further information. 


8. Collect from Store 
If you are local, then you can select “Collect from Store” at checkout and collect your items from our store 24 hours after placing your order. The shop is open Tuesday to Saturday 9.30am to 5pm.
 
10. Privacy & Security 
Personal information will be treated with the strictest of confidence by Staffy b Ltd and will not be passed onto 3rd parties. Personal account details are directed via PayPal UK and not Staffy b Ltd.

11. Feedback 
We welcome all feedback via email:   info@staffybhome.co.uk

 Staffy B Ltd VAT NO. 122 8154 38
Registered Office 63 High Street Baldock Hertfordshire SG7 6BG
Registered No. 7202426 England & Wales